Verizon Authorized Retailer – GoWireless in Yonkers, NY Closed now

Reviews about Verizon Authorized Retailer – GoWireless

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  March 01, 2019, by Norman Wechsler
  Last Saturday Oct. 1st, I upgraded to a new Apple 7 Plus in the Verizon store in Ridge Hill, Yonkers. I was assisted by Danielle, who was incredibly helpful, professional, competent, friendly and patient. I am nearly technologically illiterate, but Danielle led me through the steps required to exchange my 6 Plus for a new 7 Plus. She processed everything expeditiously, and told me that she expected my new phone to come in much sooner than we had been told in the Apple store. Yesterday we received a call that the phone was already in, and today my partner Donna and I returned to pick up the phone. Once again, Danielle was extraordinary- responsive, incredibly knowledgeable, fast, focused, and supportive. She made what for me is often an anxiety-provoking experience into an easy, quick, and highly successful event. I'm sure that Danielle isn't being paid enough, deserves a raise and a promotion, and has earned a shout-out for her exemplary service to Verizon and Verizon's customers. My feelings about Verizon have soared as a result of the outstanding work that Danielle did working with us over the past week. Thanks Danielle, and thanks Verizon, for enabling me to get my new Apple 7 Plus- with a better plan and savings to boot.